FAQ / Help Center

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Frequently Asked Questions

What is ControlBright?
ControlBright is a revolutionary cloud-controlled LED management platform that allows you to manage thousands of sites INSTANTLY with the click of a button.
What makes Control Bright different from other WIFI or Smartphone based products?
ControlBright differs from all other products on the market in two distinct ways. First, as ControlBright is completely cloud-based, the portal may be accessed from anywhere in the world. It is not necessary to be within the same network as the controller. Second, the platform was designed from the ground up to support multi-location management. Whether you have a single installation or thousands of installations worldwide, the ControlBright platform scales effortlessly and provides an intuitive, easy-to-use web interface to manage these sites.
What types and brands of LED lighting do you support?
We support just about ANY Constant Voltage 12v/24v DC lighting products. We also support any DMX-enabled fixture. Obviously it is not possible to test all potential light fixtures on the market, however by maintaining compatibility with the industry-standard DMX protocol, we are confident our platform will work as expected. If you have a large installation and require compatibility testing, we are happy to work with your team to make sure your deployment goes smoothly.
Do you offer bulk discounts?
Yes! If you have a large installation (typically greater than 100 sites), we are happy to provide a custom quote. We’d love to hear from you!
How does the platform work?
The ControlBright platform consists of both a physical Light Engine (this interfaces with the local LED fixtures via DMX or 12v/24v Decoders) as well as a cloud-enabled portal for configuration and management. There is a one-time fee associated with the Light Engine, and an ongoing monthly fee per Light Engine for portal access. An unlimited number of Light Engines may be provisioned under a single account, allowing the user to control one, some, or all their installations with ease.
Do you sell LED lighting?
We do not sell lighting, we are a manufacturer of controls ONLY. However, we are rapidly building up our partner network, and would be happy to refer you to someone who can provide the entire solution, if you are looking for something more turn-key.
Do you support X feature?
We are constantly updating and expanding the scope of the ControlBright cloud platform. If you have a specific requirement that is not addressed in our current release, please don’t hesitate to reach out as we are always happy to build specific features for large projects.
How can I sign up for service?
All service signups and activations are accomplished by contacting us directly here: If we find that you may be better served through our partner network, we will be happy to refer you.